Reference

Terms for 7dogs account access

7dogs brings Roulette, Crystal Ball, Football Strike and UPI payments under Terms & Conditions that explain how your account, wallet, game rounds and withdrawals are handled.

Account conditionsWallet rulesUPI payment termsLocal-law access
7dogs Terms for 7dogs account access
HELP ROUTES

Where to ask about these terms

When a term is unclear, contact us before adding funds or joining a game round. Our support team can explain account access, document checks, wallet entries, locked balances, withdrawal requests and term…

Live chat Use chat for quick questions about a clause, a wallet entry, or a pending withdrawal step. We may ask for your account email and payment reference before discussing any account-specific term.
Email support Send email when your question needs attachments, such as payment screenshots, identity records, or a written request about account data. Include dates and amounts so we can trace the term issue.
Account panel Check the account panel for current acceptance status, wallet records, promo terms tied to your account, and messages about rule changes. This helps you compare your concern with active account conditions.
POLICY CARE

How we handle term records

Our Terms & Conditions cover more than account entry; they also explain how we keep records that prove wallet movement, game settlement, security checks and support decisions.

Data we collect

The terms allow us to collect account details, login records, wallet entries, game-round references and support messages. We use this data to run your account, verify payments, and answer term-related questions.

Cookie choices

Cookies help keep your session active, remember security status, and measure whether pages load correctly. The terms explain that some cookies are needed, while optional choices can be changed in settings.

Account security

Your terms require accurate account details and safe login handling. We may pause access when login patterns, payment ownership, or document checks suggest that the account needs an extra security check.

Record retention

Wallet, support, game-round and verification records may be stored after an account is closed where law, dispute handling, or payment tracing requires it. The terms explain why some records cannot be removed instantly.

Change requests

If your name, mobile number, email, or payment detail is wrong, contact support from the registered account channel. We may request proof before changing details tied to withdrawals or access.

Term updates

When terms change, the current version applies from the stated date or the point you accept it. If you do not agree, you should avoid further account activity and contact support.

Questions on account conditions

These answers explain how our Terms & Conditions work in everyday account situations. They cover acceptance, access based on local law, payment ownership, withdrawals, account data, security checks and changes to the terms. If your issue depends on a specific transaction or game round, contact support with the reference number so we can read the right clause against the correct account record.

You accept the Terms & Conditions when you create an account, continue using the wallet, enter a game round, place a sportsbook entry, or confirm any updated terms shown inside your account.

Yes. Access and eligibility depend on local law and are available where local law permits. If rules in your location restrict access, we may decline account activity or pause certain features.

Yes, where available to your account and location. The payment name on your account may need to match your wallet records before withdrawals, refunds, or manual checks can be completed.

A withdrawal may be checked when payment ownership, identity, game settlement, bonus terms, or security activity needs confirmation. The check protects the account record and helps us follow the accepted terms.

We may keep account details, payment references, login records, game-round results, support messages and verification records. These records help operate the account, resolve disputes, and meet legal or transaction needs.

Yes. Contact support from your registered channel and explain what needs correction. We may ask for proof before changing details linked to payments, withdrawals, identity checks, or account access.

We may show updated terms on the site, inside your account, or through account messages. Continued account use after the stated update date means you accept the revised terms.